Privacy Policy Effective 2/12/01

MY MISSION values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. MY MISSION recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. This policy describes the personal information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, click here to contact scormier@mymission.org, call us at (949) 633-2514 or write us at MY MISSION, 31103 Rancho Viejo Road, Suite D-2, PMB 212, San Juan Capistrano, CA 92675

 

Updating contact information

If a user's personally identifiable information changes (such as your zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can usually be done by emailing our Customer Support at scormier@mymission.org.

Or, you may contact us by telephone at (949) 633-2514 or write us at MY MISSION, 31103 Rancho Viejo Road, Suite D-2, PMB 212, San Juan Capistrano, CA 92675

 

MY MISSION is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non- profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact scormier@mymission.org.

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

 

Legal Disclaimer

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

 

Prayer Request Form

The Prayer Request Form is used for the sole purpose of giving the user an easily formatted form to mail to the mission of their choice. The Prayer Request Form is not intended, nor does it collect personal information about the user.

 

Links

MY MISSION provides links to websites that are directly involved with the California Missions. The Privacy Policy on MY MISSION.org only pertains to MY MISSION and does not include any of these other websites. Before submitting any personal information to these websites, MY MISSION suggests that you read and understand the privacy policy of the individual sites that you link to from MY MISSION.org before submitting any personal information.

 

Notification of Changes

If, at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. At the time of this message, you will be able to opt-out of this information usage by sending a message to scormier@mymission.org. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. You should also check this posted privacy statement for changes.

 

Frequently Asked Questions:

 

What kind of information does MY MISSION collect?

We collect information (such as your name, email address, mailing address, phone and credit card numbers), that you provide when you Tell A Friend, become a Friend of the Missions, Adopt-A-Mission, place an order from the MY MISSION Museum Gift Shop, request to be added to the mailing list or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online.

 

How does MY MISSION use my information?

When you make a purchase from MY MISSION, we use your information to process your order. We will also send you emails to confirm your order and may need to contact you via phone, postal mail or email if we have other questions regarding your order. When you register with MY MISSION or participate in a contest or promotion (online, over the phone, or through the postal mail) you may choose to receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may combine information you give us online and on the phone as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you.

 

Does MY MISSION share my information with third parties?

No.

 

How do I remove my information from email, phone and postal mailing lists?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email at scormier@mymission.org or calling us at (949) 633-2514.

Please note that such requests may take up to 2-4 weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honor your request. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

 

How does MY MISSION protect kids' privacy?

Like you, we at MY MISSION are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. Should you feel/know that a child under the age of 13 years is using our site, please contact us immediately at scormier@mymission.org.

 

What are cookies? How does MY MISSION use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited.

MY MISSION uses www.thecounter.com to count the number of unique visitors and total visits. It is also used to collect information regarding which domain you are entering through and any referrer that may have been used.

 

How does MY MISSION make sure my order information is secure?

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through an insecure connection. If you cannot access the secure server for any reason, please print our order form and place your order by phone at (949) 633-2514.

 

What about links to other Web sites and services?

MY MISSION may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

 

What is your partner relationship with Masters Marketplace?

MY MISSION sub-leases space from Masters Marketplace Store in San Juan Capistrano, California in order to have retail as well as etail presence in order to generate awareness and concern for the plight of the California missions and interest in purchasing the gift items available from the MY MISSION Museum Gift Shop, that financially supports the missions' preservation programs.

 

If you have any questions about our privacy policy, you can send an email to scormier@mymission.org or call us at (949) 633-2514 or write us at MY MISSION, 31103 Rancho Viejo Road, Suite D-2, PMB 212, San Juan Capistrano, CA 92675.